Supporting Our Clients

Delivering valued customer support is paramount to the quality of service we provide to our clients.

All projects are undertaken with the same level of professionalism irrespective of the size of the client or the project. Absolute transparency to our clients is delivered through our ONLINE PROJECT MANAGEMENT facility whereby all communications, Activities, Milestones and documents are tracked through a common web interface which our clients are given access to.

At all times you can see where we are at with the design, development and testing of your site.

Take CONFIDENCE in the management and delivery of your online business solution

You will have clear visibility of the activities for which you and we are each responsible.

Project milestones are tracked and any communications and activities relating to that milestone are clearly visible.

Track the different versions of page content as it is being developed.

Online Tutorials and Documentation

All clients have access to our online support with over 1500 pages of content in our Online Business Wiki which includes:

300+ articles to assist you in making better use of your SIMPLICITER web site,
Online Tutorials
Product demo and training videos
Free online email support direct to our technical support team providing 24/7 coverage

Don't feel as though your left in the cold once your web site is completed and handed over.

Integrated Online Business Solutions

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TESTIMONIALS

NEW SITE: Lyndons Hardware

LYNDONS (http://lyndons.com.au)have launched their new site offering ove 700 tools, equipment and accessories for concretors... .../more

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